Visa Department
If your enquiry has not been resolved by the information available on this website, you can contact us:
In writing: Consulat Général de France, Service des Visas, 6A Cromwell Place, P.O. Box 57, London, SW7 2EW
By e-mailing us on visas.londres-fslt diplomatie.gouv.fr
Telephone : 020 7073 1250
Visa information line (24h): 09065 508 940 (£1/min.)
If you are enquiring about the progress of your ongoing visa application, you should call 020 7073 1295, Monday to Thursday, 15.00 - 17.00, Friday, 14.00 – 15.15, excluding French and British Bank holidays. This line is not for general visa enquiries so such requests will not be dealt with.
If you wish to comment on or complain about the service you have received at the Visa Section:
We aim to respond to your complaint within 20 working days. To help us achieve this please provide as much information as you can, including:
the full name of the applicant
the applicant’s passport number
the applicant’s date of birth
the date of application
any reference number(s)
Please write to:
Consulat Général de France
Service des Visas
Complaint department
6a Cromwell Place
P. O. Box 57
London
SW7 2EW