Contact us
If your enquiry has not been resolved by the information available on this website, you can contact us:
In writing: Consulat Général de France, Service des Visas, 6A Cromwell Place, P.O. Box 57, London, SW7 2EW. Please enclose a self-addressed stamped envelope for the reply.
By e-mailing us on visas.londres-fslt diplomatie.gouv.fr
Telephone: 020 7073 1250
Visa information line (24h): 09065 508 940 (£1/min.)
Automated Telephone Appointment Booking Service: 09065 540 700 (£1/min.)
>>>If you are enquiring about the progress of your ongoing visa application, you should call 020 7073 1295, Monday to Thursday, 14.00 - 17.15, Friday, 13.00 - 15.30, excluding French and British Bank holidays. This line is not for general visa enquiries/ appointment issues so such requests will not be dealt with. The Visa Section reserves the right to cancel this service at times of affluence.
>>>If you wish to comment on or complain about the service you have received at the Visa Section:
We aim to respond to your complaint within 20 working days. To help us achieve this please provide as much information as you can, including:
the full name of the applicant;
the applicant’s passport number;
the applicant’s date of birth;
the date of application;
any reference number(s).
Please write to:
Consulat Général de France
Service des Visas
Complaint department
6a Cromwell Place
P. O. Box 57
London
SW7 2EW